When registering for our service we collect some of your personally identifiable information:
When subscribing to our newsletter we collect only your E-Mail address.
When making a purchase you will provide billing information to our payment provider: paddle.com. Read their Buyers Privacy Notice for more information.
When you visit our Website or use our service some information is automatically collected including IP Address, Operating System, browser version, language, access time and timezone.
We or our partners may use web tracking techniques such as cookies, pixels and beacons to facilitate user-sessions with our service; to track your browser across our site, service & correspondences; to analyse trends; to gather demographic statistics about our users and to monitor the efficacy of our advertising campaigns.
Cookies are small pieces of information that are stored on your device by your browser. Most browsers are set to automatically and silently accept cookies but through the settings you may delete existing cookies (and local storage) or opt to disallow cookies to be stored entirely. Disabling cookies may cause some features to become unavailable or to not function as intended.
We could receive information about you from other sources such as partners or resellers passing your details onto us for registration, public databases, social media platforms and other third-party systems. This may include information that you have chosen to make public (such as on social media) or information you give to third-parties, partners or resellers that you have agreed with them to sell or pass on to us.
We collect, hold and process your information for a variety of legitimate business purposes which are outlined below:
We will not sell or share your information with third parties without your consent, except:
We store information securely in enterprise-grade datacenters that are operated by our cloud hosting provider Amazon Web Services (AWS).
We rely on datacenters located in the US. For EU customers your data is therefore transferred outside of the EU under the protection of the EU-US Privacy Shield and GDPR.
We endeavour to protect your information when stored at rest or while it is in transit using a combination of strong encryption techniques and business best-practice principles such as the principle of least access or zero-trust.
Where it is practical to do so your information will be deleted or anonymised immediately or within a reasonable timeframe when it is no longer necessary for us to retain it. Where this is not possible, such as when your data has been archived in cold data backups, we will securely store your personal information and isolate it from any further processing for the entire lifetime of the backup (usually 1 to 6 months).
In some jurisdictions, such as the EEA, you have data protection rights giving you control over the personal information that hold about you, including rights to:
To exercise these rights you will need to Contact Us to request a change, access or deletion of your personal information. We will endeavour to respond to such requests within a reasonable timeframe.